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Patient Feedback Survey

At Central Day Surgery, we care about you and your experience with our service. If you have any feedback that could help us to improve our care to you or to subsequent patients, we would be delighted if you share it with us.

How would you rate your experience?
1 – Poor, 2 – Fair, 3 – Good, 4 – Very Good, 5 – Excellent

Phone contact with clinic
Length of time to get an appointment
Length of time waiting at the clinic
The personal manner (courtesy, respect, sensitivity, friendliness) of staff
Adequate time with specialist
Sufficient explanation of your proposed procedure and opportunity to ask questions
Sufficient explanation of costs of proposed procedure
Cleanliness of the practice
Hand hygiene of the staff
Satisfaction with aftercare
How do you think we can improve the service provided to our patients?
NSQHS
Central Day Surgery